Privacy Policy
Last updated: January 1, 2026
Your Privacy Matters
At Course Alliance Pros, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.
Information We Collect
Personal Information
When you register for our courses or contact us, we may collect:
- Name and contact information (email, phone, address)
- Payment information (processed securely through third-party payment processors)
- Course progress and completion data
- Communication preferences
Technical Information
We automatically collect certain technical information when you visit our website:
- IP address and location data
- Browser type and version
- Device information
- Pages visited and time spent on our site
- Referring websites
How We Use Your Information
We use your information for the following purposes:
- Course Delivery: To provide access to courses and track your progress
- Communication: To send course updates, support responses, and important notices
- Payment Processing: To process transactions and manage billing
- Website Improvement: To analyze usage patterns and improve our platform
- Customer Support: To respond to inquiries and provide assistance
- Legal Compliance: To comply with applicable laws and regulations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our website and delivering our services
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In the event of a merger, acquisition, or sale of our business
- Safety and Security: To protect the rights, property, or safety of Course Alliance Pros, our users, or others
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our website:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Preference Cookies: Remember your settings and preferences
- Local Storage: Used to save your course progress and form data
You can control cookies through your browser settings, but disabling certain cookies may affect website functionality.
Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- SSL encryption for data transmission
- Secure servers and databases
- Regular security assessments and updates
- Access controls and authentication measures
- Employee training on data protection
Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Request transfer of your data to another service provider
- Objection: Object to certain uses of your personal information
- Restriction: Request restriction of processing in certain circumstances
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations:
- Account information: Until you request deletion or your account is inactive for 3 years
- Course progress data: For the duration of your course access
- Payment records: As required by tax and financial regulations
- Communication records: For customer service purposes, typically 2 years
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Course Alliance Pros
1234 Learning Avenue
Houston, TX 77002
United States
Email: [email protected]
Phone: +1 (713) 555-9847